Contacting Mr Scan
We are primarily an internet based company and therefore prefer communications via
email or online. Email replies are very fast especially during office hours.
Usual opening hours:
9am to 5pm (Monday to Friday)
Sales Telephone Number
When we are busy in our studio we are not always
available to take phone calls, emails are recommended.
Our website contains full details of all our
services including current prices, we do not offer
different prices over the phone. We also have a very informative
FAQ page on our website too. We understand that many
customers like to chat in person before sending films to us, which is absolutely
Our telephone sales team can not
help you on providing details of a current order progress. We are an internet
based company and provide all details via email, you
will need to email us for an order update.
Strictly no canvasser callers
telephone us during office hours
We are NOT open weekends or Bank
Other ways to communicate
Our Web chat button (bottom of page)
to meet our team
* If you have not received an email
reply from us please check your junk mail folder
Check out Facebook or Twitter feeds above for current news, opening times, holidays etc.
Support: - Unfortunately we can not offer technical
support on how to use your PC, software or DVD player.
We offer support on our
We can not offer any type of technical
support over the telephone, if your support issue requires a telephone call to
resolve an issue then a support member will call you if email support does not
resolve the issue.
Please email us only at
* If you have not received an
email reply from us please check your junk mail folder
Knight House, 40 Bricksbury
Farnham, Surrey. GU9 0LZ
Personal drop off by appointment only.(click
Please do not turn up at our studios without an
appointment as we will not be able to assist you