Usual opening hours:
9am to 5pm (Monday to Friday)
Yes were are still open and taking orders as
We are in the lucky position of having our studio in our large purpose built
standalone hi-tech studio
located in the garden, so the family are still officially working
For obvious reasons we have put restrictions on trips to our courier drop off point, we will be carrying this
out on a weekly basis instead of a daily basis, this may cause a
slight delay in parcels being returned, however downloads will still
be supplied when ready.
If you wish to drop off in person please see
details on our dedicated page link below:
School closures :
Due to schools now being closed we are working different shift
patterns, return times on orders may vary slightly from previously
advertised times however we still aim to get all projects back
within these time scales.
We will not always be around to answer telephone calls,
we apologies for any missed calls however emails during this time
will be much easier and faster to get answers.
Stay safe out there, be kind!
All the best from the Mr Scan team
Please fill in our
enquiry form and we will be in touch.
Sales Telephone Number
See Covid-19 notification above
Strictly no canvasser callers
We do not answer blocked number callers
telephone us during office hours
We are NOT open weekends or Bank
If we are unavailable to answer
your call then please if possible use our website to answer your questions, it contains full details of all our
services including current prices, we do not offer
different prices over the phone. We also have a very informative
FAQ page on our website too. We understand that many
customers like to chat in person before sending films to us, which is great, we
love to chat.
Our telephone sales team can not
help you on providing details of a current order progress. We are an internet
based company and provide all details via email, you
will need to email us for an order update.
Please post your parcels to the
address provided on our order form
printable from our
order form page
Personal drop off by appointment only. (click
Please do not turn up at our studio without an
appointment as we will not be able to assist you
Other ways to communicate
Our Facebook page
to meet our team
* If you have not received an email
reply from us please check your junk mail folder
Check out Facebook or Twitter feeds above for current news, opening times, holidays etc.
Support: - Unfortunately we can not offer technical
support on how to use your PC, software or DVD player.
We offer support on our
We can not offer any type of technical
support over the telephone, if your support issue requires a telephone call to
resolve an issue then a support member will call you if email support does not
resolve the issue.
Please email us only at
* If you have not received an
email reply from us please check your junk mail folder